Last Updated: December 24, 2025
1. Introduction
Welcome to ORBITA! This Privacy Policy explains how we collect, use, and protect your personal information when you
use our mobile application. By using ORBITA, you agree to the collection and use of information in accordance with
this policy.
2. Information We Collect
2.1 Account Information
- When you create an account, we collect your name, email address, phone number, date of birth, and gender
- This information is used to create and manage your account, and to provide personalized services
- You can update or delete your account information at any time through the app settings
2.2 Authentication Services
- We offer sign-in options through Apple, Google, and Facebook
- When you use these services, we receive basic profile information (name, email) from the respective provider
- We do not have access to your passwords for these third-party services
2.3 Location Data
- We collect your location data to provide you with nearby service providers and navigation features
- This data is used to show you relevant services in your area and provide directions
- You can control location permissions through your device settings
2.4 Device Information
- We collect information about your device, including device model, operating system version, and unique device
identifiers
- This information helps us provide better service and troubleshoot technical issues
2.5 Analytics and Crash Data
- We use Firebase Analytics and Firebase Crashlytics to understand how users interact with our app and to identify technical issues
- This includes anonymized usage patterns, app performance data, and crash reports
- This helps us improve our services and user experience
2.6 Push Notifications
- We collect device tokens to send you push notifications about bookings, updates, and promotions
- You can disable push notifications through your device settings at any time
3. How We Use Your Information
- To provide and maintain our service
- To notify you about changes to our service
- To provide customer support
- To gather analysis or valuable information to improve our service
- To monitor the usage of our service
- To detect, prevent and address technical issues
- To send you booking confirmations and reminders
4. Data Storage and Security
- Your data is stored securely on our servers
- We implement appropriate security measures to protect your personal information
- We use trusted third-party services (Google Firebase) for analytics, crash reporting, and push notifications, which process data according to their respective privacy policies
- We do not sell your personal data to third parties
- Data is used only for providing and improving our services
5. Third-Party Services
Our app uses the following third-party services that may collect information:
6. International Data Transfers
- Your information may be transferred to and maintained on computers located outside your state, province,
country, or other governmental jurisdiction
- We ensure appropriate safeguards are in place to protect your data during such transfers
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent
8. Data Retention
We retain your personal data only for as long as necessary to provide you with our services and as described in this Privacy Policy.
When you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy
Policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@orbita.app.