ORBITA Privacy Policy
Last Updated: February 17, 2026
1. Introduction
Welcome to ORBITA. This Privacy Policy explains how we collect, use, share, and protect personal information when
you use the ORBITA mobile application. By using ORBITA, you agree to the practices described in this policy.
2. Information We Collect
2.1 Account Information
- When you create or use an account, we may collect your name, phone number, email address, date of birth, and gender
- We use this data to create and maintain your profile and support core app features
- You can update profile information in the app
2.2 Authentication Services
- We offer sign-in options through Google and Facebook (and Apple Sign-In where available)
- When you sign in with a third-party provider, we receive basic account data such as your name and email address
- We do not receive your password for these third-party services
2.3 Location Data
- With your permission, we collect location data to show nearby places and businesses
- This helps provide local search results and location-based recommendations
- You can control location permissions through your device settings
2.4 Booking and Service Data
- We process booking information such as selected service/place, booking date and time, duration, booking status, and notes
- We use this data to create and manage your reservations and booking history
2.5 Analytics and Crash Data
- We use analytics and diagnostics tools (including Firebase Analytics and Firebase Crashlytics) to understand app usage and fix issues
- This may include event logs, crash reports, app performance metrics, and device technical data
- We use this information to improve reliability, usability, and performance
2.6 Push Notifications
- We collect push tokens to send notifications, including booking reminders, status updates, and important service messages
- You can disable push notifications in your device settings
2.7 Device and App Information
- We may collect technical device information such as OS version, app version, and device identifiers
- This helps us secure the service, prevent abuse, and troubleshoot compatibility issues
3. How We Use Your Information
- To create and manage your account and authenticate access
- To provide booking functionality and related customer support
- To send notifications about bookings and service updates
- To monitor usage, improve app quality, and resolve technical issues
- To prevent fraud, abuse, and unauthorized activity
- To comply with legal obligations
4. Data Storage and Security
- Your data is stored using security controls designed to protect confidentiality and integrity
- We implement administrative, technical, and organizational safeguards appropriate to the nature of the data
- We use trusted third-party providers to operate certain features (for example, analytics, notifications, and authentication)
- We do not sell your personal data to third parties
- Data is processed only for purposes described in this policy
5. Third-Party Services
ORBITA may use third-party services that process data under their own privacy terms:
6. International Data Transfers
- Your information may be processed in countries other than your own
- Where required, we apply safeguards for cross-border data transfers
7. Your Rights
You may have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your account and personal data
- Object to or restrict certain processing where applicable
- Request data portability where applicable
- Withdraw consent where processing is based on consent
8. Data Retention
We retain personal data only as long as necessary for app functionality, legal compliance, dispute resolution,
and fraud prevention.
9. Account Deletion
You can request account deletion directly in the app through the profile/account settings, or by contacting
support@orbita.app.
- When your request is confirmed, your account is disabled and personal data is deleted or anonymized within 30 days
- Certain records may be retained for legal, security, fraud prevention, or financial compliance requirements
- If you signed in with Google/Facebook/Apple, deleting your ORBITA account does not automatically delete your provider account
10. Children's Privacy
ORBITA is not intended for children under the age required by applicable law in your jurisdiction. We do not
knowingly collect personal data from children in violation of applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post updates on this page and revise the
"Last Updated" date.
12. Contact Us
If you have questions or privacy requests, contact us at
support@orbita.app.